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Quebec

In Quebec Partners Indemnity Insurance Brokers Ltd. is a firm in brokerage of damage insurance, licensed in the following disciplines:

  • Damage Insurance – Personal Lines
  • Damage Insurance – Commercial Lines

Complaint Reporting Procedure:

If you wish to report any dissatisfaction or concern, please contact your representative at Partners Indemnity Insurance Brokers Ltd. directly.

Should you wish to formally report a complaint, please do so in writing to the following address:

Partners Indemnity Insurance Brokers Ltd.
400 - 10 Adelaide Street E.
Toronto, ON   M5C 1J3
Email: info@partnersindemnity.com

The submission should include the heading: “Complaint – To be given to the person in charge of Complaints”.

Please provide following as applicable:

  • the nature of the complaint
  • any potential harm that has been sustained
  • the requested remedial action

As required in the province of Quebec, we will acknowledge the receipt of your complaint in writing within 2 business days.  Our response will explain the process and include a copy of our Complaint Examination and Dispute Resolution Policy – Province of Quebec.

For more information or to request a copy of this policy we can be reached at the following numbers:

Tel.:               416-366-5243
Toll Free:       1-877-427-8683
Fax:               416-862-2416