In Quebec Partners Indemnity Insurance Brokers Ltd. is a firm in brokerage of damage insurance, licensed in the following disciplines:
- Damage Insurance – Personal Lines
- Damage Insurance – Commercial Lines
Complaint Reporting Procedure:
If you wish to report any dissatisfaction or concern, please contact your representative at Partners Indemnity Insurance Brokers Ltd. directly.
Should you wish to formally report a complaint, please do so in writing to the following address:
Partners Indemnity Insurance Brokers Ltd.
400 - 10 Adelaide Street E.
Toronto, ON M5C 1J3
The submission should include the heading: “Complaint – To be given to the person in charge of Complaints”.
Please provide following as applicable:
- the nature of the complaint
- any potential harm that has been sustained
- the requested remedial action
As required in the province of Quebec, we will acknowledge the receipt of your complaint in writing within 2 business days. Our response will explain the process and include a copy of our Complaint Examination and Dispute Resolution Policy – Province of Quebec.
For more information or to request a copy of this policy we can be reached at the following numbers:
Toll Free: 1-877-427-8683